How am I billed? Can I change my payment method?

After you pay your Annual Membership fee and select and pay for your first month of your cost sharing contribution, you will be automatically charged for that contribution one month in advance for each month of that Membership year.  You may contact Member Services at any time to change your payment information for future contributions. 

You can also update your billing information manually by logging in to your KNEW Health Member area. Once there, you will click on the drop-down option next to your name in the upper right of the member area and select “Billing Info”.

Prior to removing any existing billing information, you will need to add a New Payment Method. After you have added a new payment method, you will be able to remove any existing billing data from your member profile.



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